FED UP WITH TECH "SUPPORT" THAT ISN'T THERE FOR YOU WHEN YOU NEED IT MOST?

STR'S Help Desk will answer when you call and assist you right away. No more waiting. No more frustration.

SCHEDULE FREE CONSULTATION

TIRED OF PAYING BIG BUCKS FOR TECH WITHOUT A PREDICTABLE BUDGET?

STR's Dedicated Chief Technology Officer will help you develop a long-term tech plan that fits your budget, prepares you for the future and avoids expensive surprises. 

SCHEDULE FREE CONSULTATION

WORRIED THAT A TECH BREAKDOWN WILL STALL YOUR BUSINESS?

STR's remote monitoring and network administration services will ensure your systems run well... and keep running. Your business depends on it. 

SCHEDULE FREE CONSULTATION



FED UP WITH TECH "SUPPORT" THAT ISN'T THERE FOR YOU WHEN YOU NEED IT MOST?
STR'S Help Desk will answer when you call and assist you right away. No more waiting. No more frustration.

SCHEDULE FREE CONSULTATION

TIRED OF PAYING BIG BUCKS FOR TECH WITHOUT A PREDICTABLE BUDGET?
STR's Dedicated Chief Technology Officer will help you develop a long-term tech plan that fits your budget, prepares you for the future and avoids expensive surprises.

SCHEDULE FREE CONSULTATION

WORRIED THAT A TECH BREAKDOWN WILL STALL YOUR BUSINESS?
STR's remote monitoring and network administration services will ensure your systems run well... and keep running. Your business depends on it.

SCHEDULE FREE CONSULTATION

STR Has Your Back

STR Technologies helps businesses operate more productively, with greater cost-certainty and fewer disruptions. With STR as your partner, you can...

Prepare for the future with technology that evolves predictably and affordably.
Escape IT vendors who over-charge and under-deliver.
Establish a predictable IT budget that doesn’t fluctuate due to unforeseen crises.
Avoid tech disasters that take down your business.
Pay a reasonable amount to prevent problems, rather than big bucks to fix them.
Focus on core business functions, not technology distractions.
Solve tech problems quickly without waiting for unresponsive technicians.

HOW STR DOES IT: An All-in-One Tech Solution for Your Business

STR acts as your dedicated technology department -- a business parter that will be there for you to...

help-desk

Get Help

STR technicians are on call to answer questions and troubleshoot issues with your computer hardware, software and other technology. 

monitoring

Monitor and Update

STR deploys remote monitoring and management software to proactively track your computers, servers and routers. This service identifies and prevents potential problems; manages updates and backups; protects against hackers, viruses and other malware; and generally optimizes the performance of your computers.

network-infrastructure

Administer Networks

STR technicians visit your workplace monthly and run through a checklist of questions to ensure your systems are running as they should and to identify and fix issues before they disrupt your business. This checklist process applies for locally-hosted or cloud-hosted networks.

budget

Plan, Design & Build

With STR, you get a Dedicated Chief Technology Officer (CTO) who will meet with you quarterly, review information from the network administrator, and discuss with you ongoing technology needs. The result: an evolving plan for maintaining and, if necessary, growing technology systems in a predictable, proactive, budget-friendly way.

One Price - Many Services

STR delivers all of the above for a flat, monthly fee determined by the size of your business.

STR also provides project-based professional services, such as assistance with evaluating, purchasing and implementing business software, VOIP systems and other technologies.

THE STR DIFFERENCE: What Makes Us Better?

Easy Exit - No Long-Term Contracts

STR does not trap clients in long-term contracts they can’t escape. Contracts are month-to-month, and clients can cancel at any time without penalty.

Service Customized to Keep You Running

STR’s customized monitoring is the most comprehensive approach to network administration in the industry. While many technology companies thrive on charging big fees to fix what is broken, STR thrives on charging predictable monthly fees to keep things running.

Highly Trained Technicians Who Can Handle It All

All STR technicians are trained to handle any issues that come their way. STR strives not to escalate tickets to a different “tier” of support. This saves time and reduces hassle and uncertainty.

Long-Term Roadmap for Budget Clarity

STR’s Dedicated Chief Technology Officer gives clients a long-term plan and peace-of-mind. Many technology companies focus on quick-fix, costly overhauls of systems. Your CTO helps you establish smart, budget-conscious plans to keep things running today while staying prepared for the future.

No Waiting

STR is committed to pick up the phone when you call and respond quickly to issues that arise. Your critical business activities shouldn't have to wait. With STR, you get today's work done...today. 

Budget-Friendly Pricing

Many technology companies buy equipment for clients at deeply discounted, wholesale prices and then mark-up the prices and charge retail rates (or worse). STR passes savings along by charging little or no markup on technology it purchases on behalf of clients. We save our clients money over our competitors because we aren’t recommending products based on maximizing our cut of the action. We remain hardware-agnostic and customize our recommendations to meet your needs. 

Secure Vault to Share All Pertinent Documentation

Clients have secure access to all documentation. Some technology companies don’t share system documentation with clients. This makes it more costly and risky for a client to replace the technology company. STR operates transparently. It’s your technology so it should be your documentation. While we wish to work with our clients for the long haul, we understand that some will move on. Should that happen, we want the transition to a new technology provider to be as smooth as possible.

HAPPY CLIENTS

Shannon-Johnanning-Formal-198x3001

Shannon Johanning
Vice President,
Cochran Engineering

"STR Technologies has been managing our network since 2006. During that time we have seen significant growth and expansion of our business. STR has been there every step of the way to get our new offices up and running and ensuring that our staff could collaborate and connect at all times."

john vogel

John Vogel
Owner,
Vogel Heating and Cooling

"As our business has grown so has our reliance on technology. STR Technologies has always been there to help us with new products and services and ensuring that our staff has the tools and resources they need to give our customers the best possible experience."

laury-west

Laury West
Owner,
West Brothers Automotive

"We have been very happy with our relationship with STR Technologies.  Their technicians always go the extra mile to find solutions to our unique problems and our account manager has brought us several opportunities to reduce costs and increase efficiency."

All Aboard! How to Get a New Employee Started without Hiccups and Headaches

Every time his firm hired a new employee, the CEO took off his senior management hat and put on his tech-support hat.  He ordered a new computer. He installed the software. He established the new employee’s email address. He set up network access permissions and file shares. And on and on and on it went. …

Read More

How a Support Playbook Keeps Customers Happy

A friend told me the other day about a customer service nightmare. He emailed the company that provides his sales management software because the system was throwing errors. Here’s what happened… No reply after 48 hours. On hold for 15+ minutes with the telephone support. A “support” rep who 1) didn’t have a clue and…

Read More
A Checklist to Help You Choose the Right IT Firm

Critical Questions to Ask When Hiring an IT Firm

All tech firms are NOT created equal.  So when you’re shopping for a firm to manage desktop support, keep your network running 24/7, protect your data from hackers and thieves, and help you plan and budget for technology upgrades… …you have to be prepared.  Here are a few questions to ask when vetting prospective Managed…

Read More