Technology Options for the Post-Pandemic Workforce

One of our clients recently decided not to reopen its office which has been closed since the pandemic began.    Instead, the company will allow employees to work from home.    They’re not alone. Many businesses are radically changing how and where employees work.   With those changes, businesses face new questions and challenges regarding…

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Critical Questions to Ask When Hiring an IT Firm

A Checklist to Help You Choose the Right IT Firm

All tech firms are NOT created equal.  So when you’re shopping for a firm to manage desktop support, keep your network running 24/7, protect your data from hackers and thieves, and help you plan and budget for technology upgrades… …you have to be prepared.  Here are a few questions to ask when vetting prospective Managed…

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The True Cost of a Break-Fix Agreement

I know a business owner whose email server broke down and ground operations to a halt. His IT vendor sent a young associate to fix the server, and the kid didn’t have a clue. The so-called technician was on the phone half the day, speaking to some other expert who directed the process. The “fix”…

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When a Tech Disaster Hits, Will You be Ready?

True story… A business was backing up all of its critical data to drives every night. Then the server that housed all that data croaked. The company’s hapless IT guy said, “No problem. We’ll install a new server and restore all our data from the backup.” Good idea, except the restoration didn’t work. The IT…

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