How to Recover from a Ransomware Attack

How to Recover From a Ransomware Attack

I have a friend whose business suffered a ransomware attack.  Instead of rewarding the crooks with a big pay day, he told them to shove it.  No ransom paid. No long-term damage done.  How did he recover from a ransomware attack, bruised but not bloodied?  I’ll tell you how.  (Pay attention if you prefer not…

Read More

Technology Options for the Post-Pandemic Workforce

One of our clients recently decided not to reopen its office which has been closed since the pandemic began.    Instead, the company will allow employees to work from home.    They’re not alone. Many businesses are radically changing how and where employees work.   With those changes, businesses face new questions and challenges regarding…

Read More

Why We’ll Never Ask You to Sign a 23-Page Contract

A friend forwarded to me a one-year, binding contract that another technology company wanted him to sign.    The agreement was 23 pages.    23 pages!    Full of legalese, fine print, and a bunch of sales propaganda.    My friend didn’t sign it. He took his business elsewhere.    The idea of writing a…

Read More

Why We Keep Our Pricing Model Simple

I went shopping for light bulbs recently, and it made my head spin. I went to one of those big box stores where the bulbs are stacked on shelves that stretch from one end of the warehouse to another. They had had LED bulbs, tube bulbs, incandescent bulbs, halogen bulbs, smart bulbs, and dumb bulbs.…

Read More

Why Technical Documentation is Critical for Your Business

A business owner came to me recently in a panic.  Her top tech guy quit on short notice, and her network was down.  She needed help, and she needed it fast.   When we stepped in to help, we discovered: None of the networks were mapped.  None of the processes were documented.  ALL of the knowledge…

Read More

The Importance of Security Awareness Training

A few years ago, a computer virus crippled the Newark Police Department. It crashed their network, and they couldn’t use computers to fight crime… …for FOUR Days. Imagine if that happened to your business. How much downtime could you survive? Could you survive the outage? How much critical work would stall? How long until customer…

Read More